Privacy Policy
Last Updated: July 2026
At Luffamily, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
📊 Information We Collect
Personal Information: Name, email address, shipping address, phone number, and payment details (processed securely through PayPal).
Order Information: Products purchased, order history, and customer service interactions.
Device Information: IP address, browser type, operating system, and cookies (to improve your shopping experience).
🔒 How We Use Your Information
Process and fulfill your orders
Send order confirmations, shipping updates, and tracking information
Respond to customer service inquiries
Improve our website, products, and marketing efforts
Send promotional emails (only with your consent — you can unsubscribe anytime)
🛡️ How We Protect Your Information
We implement industry‑standard security measures, including SSL encryption, to protect your data. Payments are processed through PayPal, which does not share your full financial details with us.
📧 Email Marketing
If you opt in to our newsletter, you may receive occasional promotional emails. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email.
🍪 Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings at any time.
🔗 Third‑Party Services
We may share your information with trusted third‑party partners for order fulfillment (e.g., shipping carriers) and payment processing (e.g., PayPal). These partners are contractually obligated to protect your data.
👶 Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors.
📬 Your Rights
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Request a copy of the data we hold about you
To exercise any of these rights, please contact us at loofahhub@outlook.com.
🔄 Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.